Privacy

What I collect

• Your email address, to sign you in. There is no password: you get a link by email and that signs you in.
• Your name, as you type it when you book. Your tutor sees it, and it goes on the calendar invite.
• What you book and when: the course, the time, your time zone, how long the session is, and which tutor it is with. Your past sessions stay on your account so you can see them.
• What you need help with, in your own words, plus any file you attach. This is the reason a session has to be booked a day ahead: it gets read before you meet.
• What you paid, not how you paid it. Stripe takes the payment. Your card details never reach this site and I never see them. What I keep is which product you bought, the amount, and Stripe's reference for it.
• Messages you send me through the contact form: your email address and what you wrote.
• Reviews you leave: the name you give, your rating, and what you write. Nothing is published until I have read it. If you leave a review from your account without giving a name, only your first name and the initial of your last name are shown.

I do not sell any of it, and I do not hand it to anyone for advertising.

Files you upload

Homework, study guides and anything else you attach are stored privately. They are not public, they are not listed anywhere, and a link to one can only be made by me and stops working an hour later. They are there so your tutor can read them before the session.

Cookies and counting visits

• One cookie keeps you signed in. Without it you would have to ask for a new link on every page.
• Page views are counted without cookies and without anything that identifies you. That is why this site has no cookie banner asking you to agree to being followed around: there is nothing to agree to.
• The contact form keeps a one-way scramble of the sender's network address so the same sender cannot flood it. The address itself is never stored, and the scramble cannot be turned back into one.

How long it is kept

• Your account, your sessions and what you paid are kept while you have an account, and payment records are kept afterwards as long as accounting and tax rules require.
• Files you upload are kept until you or I delete them. A file uploaded during a booking you never finished is deleted once I see it.
• Messages through the contact form are kept so I can answer them and remember the conversation.

Students under 18

My tutoring is for 11th and 12th graders and adult learners, so some students are under 18. Where that is the case, the account and the booking should be made by a parent or guardian, who can ask me for anything held about their child at any time, including to have it deleted. This site is not meant for children under 13 and I do not knowingly collect anything from them.

Changes

If this changes, the date at the top changes with it. Nothing here is backdated.